Original Manufacturer & Patent Holder

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

While we maintain a high standard of shipping times, we have no control over the shipping services once it has left our facility.

Shipping charges for your order will be calculated and displayed at checkout, by 3rd party shipping services.

Shipping Zones

In order to correctly process your orders, choose the correct website version by clicking the flag in the upper right corner of the header.

United States and International
https://gapandtack.com/

Canada
https://gapandtack.com/en-ca

All orders ship from Alberta, Canada. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Gap and Tack is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within the days specified at checkout, please contact us below with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Since returns over an international border can be expensive and time consuming, we’d prefer to replace any defective product. If you feel you’ve broken your wedge within reasonable use, email using the contact information below with photos, order number and a description of what happened and we will make it right!

In the event that your order arrives damaged in any way, please email us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis. Pending a shipping investigation, we will make it right!

If you have any further questions, please don't hesitate to contact us.

Contact Us

United States and International
https://gapandtack.com/contact-us/

Canada
https://gapandtack.com/en-ca/contact-us/

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